Global Shipping & Essential Information for Non-EU Customers
Thank you for choosing us as your trusted RC supplier. Whether you are a seasoned RC expert or just getting started, we ensure your products get to you swiftly and securely, anywhere worldwide.
Shipping Information at a Glance
We strive to deliver fast, efficient service. All B2C orders placed on weekdays before 13:00 (CET) will be dispatched the same day. Our website shows only products that are in stock and ready for immediate delivery, so you can rely on timely processing without the worry of delays or backorders.
You will receive an automated email with the packing slip and invoice once your order is ready for shipment. Once collected by the courier, you can track your shipment in real time with just a few clicks via the tracking number we send you.
Shipping Costs for B2C Customers
To keep our shipping costs simple and clear for our valued customers:
• Shipping within Belgium: Orders delivered within Belgium have a straightforward shipping fee of €5.00.
• Worldwide Shipping: For orders outside Belgium, a global shipping fee of €9.95 per order applies, ensuring consistent pricing wherever you are.
We’ve designed these flat-rate fees to make it easy for you to understand your shipping costs upfront, no matter where you are in the world.
Trusted Delivery Partners
We have partnered with top couriers like FEDEX, GLS, DPD, and POST services to ensure fast and safe delivery. If you place your order on time, next-day delivery is available across much of Europe. If you are unavailable during the first delivery attempt, a second attempt will follow, and if needed, your package will be held at a pick-up point.
Average Shipping Times
• Belgium, Netherlands, Luxembourg: Next Day
• France, Germany, Austria, Spain: 1-2 Days
• Italy, Denmark, Sweden, Norway, Finland: 2-4 Days
• United Kingdom: 2-4 Days
• USA, Australia: 3-6 Days
• Other Countries: 2-6 Days
For more specific shipping details, please visit our website or refer to Article 6 of our General Terms and Conditions of Sale for any issues or delays.
Important Information for Non-EU Buyers
If you are located outside the EU, your purchase is exempt from VAT. This means your invoice will not include VAT. However, your local customs authorities may apply VAT, sales taxes, or import duties upon the arrival of your order. These charges are based on the value of your goods and are determined locally.
We recommend checking with your local customs or tax authorities in advance to avoid unexpected fees. This will ensure a smooth delivery process.
Notice for U.S. Importers – TSCA Compliance
Under the U.S. Toxic Substances Control Act (TSCA), U.S. importers of chemical substances, mixtures, or articles containing such chemicals must provide a TSCA Import Certification for U.S. Customs clearance. This requirement applies primarily to standalone chemicals, such as adhesives; finished goods with integrated chemicals are generally exempt. Non-compliance may result in shipment rejection, destruction, or return at the sender’s expense. JSP Group assumes no liability for costs or losses related to non-compliance. For further information, please refer to EPA’s TSCA Import Requirements.
We recommend checking with your local customs or tax authority in advance to ensure a smooth delivery process.
We Are Here to Help
Have any questions or concerns? You are just an e-mail away from help. Contact our customer support team at support@corally.com, and we will be happy to assist you with any issues you may encounter.
Your satisfaction is our priority. We are not just here to ship products - we are here to support your RC passion every step of the way.